Terms of Service

  1. Acceptance of Terms By accessing or using playbit.it.com, you agree to be bound by these Terms of Service. They define your rights and duties when interacting with our gaming platform. Please read them carefully.
  2. Account Terms
    1. Registration: You must provide true and accurate information when creating an account. Only one account per person is allowed to ensure fairness.
    2. Age Limit: You must be at least 18 years old or have obtained parental permission to maintain an account.
    3. Account Security: You're responsible for safeguarding your login credentials. Any activity under your account is your responsibility.
  3. Ordering Policy
    1. Pricing: All prices include applicable taxes and are displayed in GBP for customers in the UK.
    2. Payment Options: We accept major credit/debit cards, PayPal, and other local methods available at checkout.
    3. Key Delivery: After payment confirmation, your digital key or download link is sent instantly. Delivery times may vary based on server load.
    4. Pre-Orders: Full payment is taken for pre-orders at checkout, with keys released on the official launch day.
  4. Refund Policy
    1. Unused Keys: You may request a refund for any unredeemed digital key within 14 days of purchase, subject to our refund guidelines.
    2. Activated Content: Refund requests for redeemed games are subject to the respective publisher’s terms.
    3. Technical Failures: If a key fails due to confirmed compatibility issues, our support team may authorize a refund.
  5. Intellectual Property & Licensing playbit.it.com is an authorized distributor of digital game keys. All products are governed by their publishers’ End User License Agreements (EULAs). All intellectual property rights remain with the original creators.
  6. Limitation of Liability We strive for uninterrupted service, but playbit.it.com cannot guarantee 100% uptime and is not responsible for external disruptions (e.g., server outages, software bugs). Our maximum liability is limited to the purchase price.
  7. Modifications to Terms We reserve the right to update these Terms of Service at any time. Significant changes will be posted on our site and, when appropriate, emailed to users.
  8. Contact Information If you have questions about these terms, please contact our support team at [email protected]. We're available 24/7 to assist you.