Privacy Policy

Effective date: May 21, 2025

1. 1. Commitment to Privacy

   At playbit.it.com, protecting your personal data is our top priority. This document outlines what information we collect, how we use it, and the safeguards we implement to keep your data secure.

2. 2. Information We Collect

   To operate and enhance our services, we collect the following:

   • Account Details: username, email address, date of birth, and gaming preferences.
   • Purchase History: records of transactions, license keys, dates of purchase, and encrypted payment tokens.
   • Technical Data: device model, operating system, browser type, IP address, and session duration.
   • Usage Metrics: in-game activity, achievements, forum contributions, and support interactions.
   • Cookies & Tracking: cookie IDs and local storage entries to remember your settings and personalise your visits.
3. 3. Why We Collect Data

   We use your information to:

   • Enhance Performance: speed up page loads and refine navigation flows.
   • Tailor Offers: recommend titles and promotions based on your interests.
   • Secure Accounts: detect fraud and protect your login credentials.
   • Improve Support: expedite assistance by reviewing your account and order records.
   • Marketing Communications: send relevant news and deals, with an opt-out option at any time.
4. 4. Security Measures

   Our protective measures include:

   • Encryption: SSL/TLS for data in transit and AES-256 for stored information.
   • Access Controls: role-based permissions limit data access to authorised personnel.
   • Regular Audits: external security audits and penetration testing to identify vulnerabilities.
   • Incident Response: a dedicated team monitors potential threats and responds around the clock.
5. 5. Data Sharing Practices

   We never sell your data. We share it only with:

   • Service Partners: hosting providers, payment processors, and email delivery services under strict confidentiality agreements.
   • Affiliate Entities: to synchronise your account across our network.
   • Legal Authorities: when required by law or to protect our legal rights.

   Recipients may only process your data for the reasons we specify.

6. 6. Your Privacy Rights

   Under applicable laws, you can:

   • Access: request a copy of your personal data.
   • Rectification: correct any inaccuracies in your information.
   • Erasure: request deletion of your data, subject to legal requirements.
   • Restriction: limit certain processing activities, such as marketing.
   • Portability: receive your data in a structured, machine-readable format.

   To exercise these rights, contact us at [email protected] or via your account dashboard.

7. 7. International Data Transfers

   Your information may be stored or processed outside the UK. We ensure adequate protections through standard contractual clauses and compliance with UK GDPR.

8. 8. Children’s Privacy

   We do not knowingly collect information from individuals under 13 years old. If we learn that we have inadvertently gathered such data, we will promptly delete it.

9. 9. Policy Updates

   We periodically review and update this policy. Significant changes will be posted here and, if required, communicated via email.

10. 10. How to Contact Us

    If you have questions or wish to submit a privacy request, please reach out:

    Email: [email protected]
    Address: 23 Maple Avenue, Birmingham B31 2YN